Thank you for purchasing from HORIZONTRACE. We strive to offer you the best products and services. If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to request a refund from the date you received your purchase. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service at [email protected]. We will provide you with a return address and further instructions.
Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.
If you have any questions on how to return your item, please contact us at [email protected] or call us at (+65) 6871 8000.